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Tag: TROUBLESHOOTING

How to solve iOS 4.3 syncing issues

If you're having issues syncing your iPhone, iPad or iPod touch after updating it to iOS 4.3, this tip is for you. It turns out that many people have seen a bug where, after updating any iDevice to the latest version of iOS, syncing with iTunes will stall at step four of four on syncing photos. The stalling is accompanied by a message that the sync could not be completed because "the required...

Fix Google Voice broken after Nexus One Android 2.3.3 update

Reports are coming in that the latest Android update for the Nexus One is breaking Google Voice for some users. The over-the-air update brings the Nexus One in line with the Nexus S with Android 2.3.3, and is currently rolling out to users across the globe. If you happen to be affected by Google Voice disruption after the update, there's a hacky, but swift way to get things working again. Yo...

Trouble printing from Acrobat 9.4.2? Adobe has a few solutions for you to try

Acrobat is a staple of the Windows office domain. Almost all online journals are distributed in the PDF format, and while Acrobat isn't always the best, or lightest way to view PDFs, it's what most PDF authors will turn to. Since Acrobat was updated to 9.4.2, some unfortunate users have been having issues printing with errors like: "Before you can perform print-related tasks such as page setup ...

Enchanted Keyfinder quickly discover or change your Windows and Office product keys

We've all been there: you need to reinstall Windows or Office, but you can't find the blasted product key! Perhaps you've mislaid the disc's paper wallet, or more commonly the sticker on the bottom of your laptop has been rubbed off. The only solution, other than grabbing a pirate version, is to use a tool like Enchanted Keyfinder. Enchanted Keyfinder, which is free, open-source, and only 400K...

OS X 10.6.6 searches Mac App Store to open unknown file types

Apple has introduced a helpful feature in OS X 10.6.6 for users who run across unknown file types and aren't sure which app will be able to open them. The unknown file type dialogue box has a new "Search App Store" option that will scan Apple's new Mac App Store for an app that can handle the mystery file. Sometimes, though, the search option can be overkill. The fact that you haven't assigned...

Process Explorer 14 brings better multi-process app support, new monitoring tools

The SysInternals team has just announced a major new update to technician favorite Process Explorer. Version 14 includes a lengthy list of feature additions and tweaks, and it's available for download now. Process Explorer now shows the total CPU utilization for multiprocess apps like Google Chrome. A pair of new monitoring tools have been added, and allow tracking of hard disk and network act...

TeamViewer Beta 6 is now out, remote control freaks rejoice

Let me just come right out and say it: TeamViewer is the best remote control application for Windows PCs today. I've tried numerous apps, and nothing comes close to TeamViewer's performance on a WAN. For LAN situations, Windows Remote Desktop rocks. But when you've got the whole wide Internet between you and the computer you'd like to control, nothing beats TeamViewer. I use it several times per ...

Mozilla Thunderbird now has Firefox's excellent about:support feature

About:support, which has long been the best way to troubleshoot Firefox, can now be used in your other favourite Mozilla product: Thunderbird. It produces an easy-to-read table with all of the debugging info you might ever need: your current version number; installed extensions; your IMAP, POP and SMTP settings; and your modified preferences -- really, everything you might want to know in a pi...

System Nucleus is a powerful Windows diagnostic, backup, and reporting tool

When I first glanced at System Nucleus, I thought it might wind up being just another system reporting tool, spilling details about my system to a text file for posterity. In fact, that's barely the tip of the iceberg -- System Nucleus features a number of useful tools for Windows troubleshooting, tweaking, and maintenance. One of my favorite components is the backup & recovery tool, which...

GSmartControl lets you monitor your hard drive's health in detail

S.M.A.R.T is an acronym that stands for Self-Monitoring, Analysis, and Reporting Technology. It's a nice bit of intelligence that hard drive makers have been including into drive firmware for several years now. In simple terms, it's supposed to let you know that a drive is about to crash before the crash happens. You can then take measures to protect your data or, perhaps, return the drive to the...

Download Driver Magician for free, today only!

It's not often that you find a decent commercial utility being given away for free. It's usually a marginally-useful app or a program for which there's a better (and often free!) alternative. Today, however, you can score Driver Magician at no charge from Giveaway of the Day. It's a very good driver backup, restore, and removal utility - and there aren't a ton of good free programs that offer ...

AT&T Mark the Spot: an iPhone app that lets you report sucky service

Released by AT&T themselves, Mark the Spot is an iPhone app that very simply lets you report outages in your mobile connectivity. Have a look at the screenshot -- what you see is what you get. An honest, earnest piece of troubleshooting software! Kudos must be given to AT&T for a truly humble app. Network admins have limited contact with the end-users during the best of times -- there's a ...

A list of dumb things to check

We've all been there; we've got a problem with our server, laptop, PC, website, or blog, and have tried to solve it for hours with no success. At some point, we reach that point where we're absolutely certain that it's just some dumb thing that we're overlooking or forgetting to check. If you've ever found yourself in that situation, you'll probably want to bookmark a list of dumb things to check....

Troubleshooting with your Teddy Bear

My buddy Dave once shared with me a bit of computing wisdom which I've since found invaluable. "Proper troubleshooting requires a Teddy Bear." As it was told to me -- long ago in a university computer lab not so far away -- there was a sysadmin who became frustrated with the number of questions he was asked by student developers. It wasn't that the questions were invalid, or that the studen...

Things GTD app expires, causes stir amongst users

Things, the popular personal organization application from Cultured Code, is still in testing, but it already has a large userbase that is thoroughly addicted to its attractive to-do list features. It's no surprise, then, that when the clock turned to midnight in Australia and Things suddenly expired, users were up in arms. Hours later, users in the US experienced the same problem. Several people ...