Tag: FEEDBACK

Every morning, as Lee empties the mail bag onto my desk, we pore through cries of help that range from the utterly banal -- "how do i install iTuns???" -- through to truly taxing technical teasers. The fact is, though, no matter how simple the question is, how blatant the answer might be -- "google it!" -- we try to answer them. After all, a problem is a problem. If something prevents you from ...

Idea Informer is a widget that you put on your site, and it takes the form of one of those "feedback tabs" to the right of the page (you've seen them before, I'm sure). The thing that's a bit different about Idea Informer is that any comments left by visitors become public, and other visitors can vote them up. You can think of it as a public wish list. One problem with the implementation is that ...

The new Firefox 4 Beta has a Feedback button; for some people, that may be an eyesore. Some people have worse problems, like the one shown in the screenshot above. That's my default FF4 installation, by the way; I just ran it and got this, and it wouldn't budge even when I tried to customize it. The four rows of buttons stay. Only when I run it in Safe Mode it looks fine. Interesting. Anyway, ...

Stop the press! Firefox 4.0 beta 1 has just been released. Download it now! Spread the word! Hammer a nail in Hitler's coffin! If you've been using the bleeding-edge 3.7 alpha builds, you won't notice much difference -- but if you've been holding off, waiting for things to firm up a little, now's the time to hop on! The most significant change (other than OMG SHINY WINDOWS 7 AERO UI!!!1) is ...

The folks at ZURB have just released Bounce, a nice little tool which lets you take notes on websites and then share the URL with friends or colleagues. Bounce is basically a dressed down version of Notable, ZURB's full featured website feedback tool for teams. The user interface for Bounce is dead simple. Just input the the URL you want to take notes on and in a few seconds Bounce will ...

Google has just launched a new extension for Firefox, Chrome, and even IE, that allows users to send feedback about usage problems with Google services. It's still in its infancy -- you need an invite, and it's GMail only for now. Those lucky enough to score an invite will be able to access the new Feedback URL. You will then be able to send Google an annotated screenshot describing the ...

Apple is notorious for its seemingly arbitrary review policies for iPhone applications, and stories of apps being rejected for unexpected reasons abound. Developers have trouble navigating the ambiguous minefield of App Store policies -- what's allowed or not allowed in a "lite" version, for example -- and there's nowhere to turn to for advice on successfully complying with the rules and getting ...

As expected, eBay has banned sellers from leaving negative or neutral feedback. Earlier this ear the auction site announced plans to change its feedback policy in order to discourage sellers from leaving negative feedback in retribution for negative comments from buyers. On the one hand, this seems like a reasonable measure to prevent sellers from abusing the feedback system. On the other ...

Have you ever bought something on eBay only to have a problem with the transaction? Maybe the seller never shipped the item, or didn't respond to your questions. Maybe it was damaged and the seller wouldn't let you return it. Or maybe the item arrived late or wasn't as described. The first thing many of us would do is leave negative feedback for the seller. But sometimes we stop to think twice ...

ConceptShare is still getting ready for the big launch. What it is, exactly, is a place where designs by designers, marketers, and creative firms can be shared across multiple channels. These designs will also be able to capture feedback so that innovative improvements can be made. Customer insight is a must when designing, and through ConceptShare, customers get a say in designs with a web based ...

Firefox 2 isn't even officially out the door yet, but if y'all aren't partying too hard, why not toss in your two cents on how Firefox 3 is going to turn out? Mozilla has decided to offer up a a public brainstorming wiki to solicit ideas and feature requests for the next major release of Firefox. The page is already impressively organized, offering fine-grained categories for things like software ...

Videojug is a service that lets users share information. However, it's sharing information in an extremely intuitive way: Sharing through the use of videos. It's a really neat concept that I'm sure will take off pretty nicely given its sometimes funny approaches. Take for an example, a video recently posted on how to make naan bread. The user has put together a nice little directional video on ...

Usually by the time a product is in beta, its makers have pretty much nailed down most of the features, with just a few tweaks here and there before shipping. As we have come to learn, however, Microsoft is no ordinary company, and over at the official Windows Vista Team Blog, a developer callled "nwhite" (note to Microsoft: if you have people blogging about your products in a quasi-official ...

The term certainly doesn't roll off the tongue as well as 'feedback', but in this case, that's an advantage. 'Freedbacking', a melding of 'free' and 'feedback', is a new tag proposed by Lockergnome's Chris Pirillo that bloggers can use to let developers know their apps are being talked about. The idea is that by using a 100% made-up term that search engines have never heard of, users who have ...