Tag: ETIQUETTE

Mailing lists are an essential community and support tool, and I myself participate in a good handful ranging from beta tests to individual app support and even simple enthusiast chatting on one topic or another. In my experience, I've found that a number of things do and don't work from both a management and participant side, and I thought it would be helpful to start a discussion about these ...

If you telecommute, you probably live in IM. Even if you don't live by the wire, it's easy to die by the wire, because IM's aren't saved as drafts (unlike those nasty emails you should never send). Stowe Boyd, CEO of Blue Whale Labs, has done what Letitia Baldrige failed to do: bring some civility to the land of OMFG's and WTF's. His Instant Messaging Etiquette just made it to the front page of ...