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Tag: CHARTER

Oops, sorry - 14,000 e-mail accounts get deleted

Looks like Charter, a national cable and high-speed internet provider, decided to include more than just inactive accounts in its routine email account deletion. Although arguably not as bad as over-billing your customers a year in advance to the tune of $7.5 million, 14,000 users that had e-mail accounts with Charter found them to be completely emptied, including all the cute photos of the...