Do you know where your customers are?
Gen Y, a term sometimes used for those 20-35 years old, are old enough to be (some of) our kids but more importantly make up our next generation of clients. This generation, defined more by popular culture than by age, is an Internet-hungry and online-casual bunch. Currently, there are about 76 million of them in the U.S., not a bad market slice. They communicated first via Instant Message and ...





