Stephen Mack

Member since: Feb 13th, 2006

Stephen Mack's Latest Comments

Blog Activity

Blog	# of Comments
Engadget	2 Comments
AOL TV	1 Comment
Download Squad	1 Comment
PVR Wire	6 Comments

Recent Comments:

Amazon replaces Unbox video store with Video on Demand (Download Squad)

Sep 4th 2008 1:54PM Yup, TiVo downloads will work as they always have; we've updated the Video Downloads application (TiVo Central -> Find Programs & Downloads -> Download TV, Movies, & Web Video) to reflect Amazon's new name.

Download 20 free movies from Amazon this month (AOL TV)

Nov 15th 2007 9:53PM Actually, that's 24 hours once you hit play (not 48 hours).

Thanks for spreading the news!

Best,
Stephen

TiVo exec weighs in on overdue Mac client (PVR Wire)

Jan 8th 2007 8:48PM Thanks for the pointer and comments, but I'm not an executive (as you state in your headline); I'm a director, not a VP, which makes me upper-middle-management.

The trouble with TiVo (PVR Wire)

Apr 18th 2006 12:18PM MegaZone is correct. Because Product Lifetime is no longer available online, for customers who called on or before 4/15 to get Product Lifetime, our agents must activate monthly and then escalate the case to our corporate facilities for conversion to Product Lifetime. So the customer is charged $12.95 initially, then charged $299 within a few days and simultaneously refunded the $12.95.

If you have any issues, please contact me directly.

Best regards,
Stephen

New pricing packages now on TiVo's Web site (PVR Wire)

Mar 14th 2006 1:08PM I'm sorry, but this article is completely wrong. Please check this summary:
http://www.tivocommunity.com/tivo-vb/showthread.php?t=290723

Product Lifetime is available from tivo.com until the end of day Wednesday March 15. You may be eligible for an exception that would allow you to purchase Product Lifetime for older units through mid-April.

No matter what, you can still go to retail and purchase a box and then activate it for $12.95 per month with a 12-month commitment. We have not changed the service-only pricing for $12.95 per month. Visit www.tivo.com for details.

TiVo to try giving away boxes ... again (Engadget)

Feb 27th 2006 6:12PM This is absurd. Trust me when I say that Tom is extremely well aware of the November trial, and intimately familiar with its results. There is, however, a big difference between a trial and a launch. I'd think you guys could give the CEO a little credit.

TiVo to hold 4Q, FY 2006 conference call March 8 (PVR Wire)

Feb 27th 2006 5:45PM Is the frowny TiVo really called for?

As for the Series3 and satellite support: There is no reasonable-cost option for live encoding of an HD analog stream. None. No product -- including TiVo Series3 -- can support realtime encoding and storage to disk of the satellite HD analog stream.

TiVo Series 3 HD DVR in beta? (Engadget)

Feb 16th 2006 7:00PM Folks, please note that I didn't say anything to Thomas one way or the other about the status of the Series3 unit. I cannot confirm or deny that the Series3 unit is or is not in beta testing. I did say that "it will be released when it's ready" but that's about all I can say.

As for satellite support: Please note that there are no consumer grade real-time HD encoders/decoders that would work with the analog HD signal from the satellite box that available at a reasonable price. If the Series3 unit could gain access to the satellite digital HD signal that's one thing, but it cannot do real-time encoding of an analog HD feed (and nor can any other HD DVR). The only alternatives are to build an integrated box (which gets the digital signal and decodes it to analog) or CableCard.

How long will it take to get my free remote from TiVo? (PVR Wire)

Feb 13th 2006 11:31AM While it can sometimes take us six to eight weeks to ship a rewards order, more typically it's less than a month. Let me know if you experience any untoward delays.