Member since: May 12th, 2009
Feb 11th 2010 10:05AM I disagree with the above comments, I think the asshole word in the title is misrepresenting the article. The article itself is merely describing an assertive customer, at no point does it advise the reader to be abusive. I know from my own experience working customer service that an "asshole" will get nothing in most cases, but an assertive customer will get exactly what they want. It's the nice customers that roll over immediately to the whims of the customer service rep that get nothing or even worse service then those who are assertive.
Oct 6th 2009 1:07PM Ahahaha, sounds like this is hitting a little too close to home, do you have some problem disclosing what links you may have to the companies you write about in this blog?
May 12th 2009 11:59AM I'd like to win some premium time with Curse, if you know what I mean.
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