Member since: Sep 6th, 2007
Jul 31st 2008 9:26PM I think this is an extremely difficult concept to pigeonhole into the difference between "free" and "paid" apps though.The example you use Michael—Firefox—can be given away for free because Mozilla rakes in *tons* of cash via affiliate ads that users click on when doing searches from the built-in toolbar. That works out great for both Mozilla and Firefox users because an alternative form of revenue is highly successful. That alternative form of revenue is also at least one reason why Mozilla can afford to pay so many employees who work on Firefox to make it so successful. You don't get something that great for nothing.But not all applications have an alternative revenue method like that available. Some developers want to develop software for a living, others don't. In most cases, the paid software is *generally* better because it usually offers a broader set of features that are more polished with a more successful UI. In rare cases, free/open source apps reverse this equation and trump their paid brethren.I hope you're right though. I hope that the relatively lower commercial bar of the App Store helps consumers to see past the "ZOMG it's free!" shine and realize that good software takes hard work, and developers deserve to get paid for that work—if they want to be, of course.
Jul 27th 2008 3:34PM @mi_sat: Best way to do that would be to add your Gmail credentials to an email client like Mail, Entourage, Outlook, etc., and regularly download your email. This can be done manually or automated with various tools. Then, ideally, you can backup those download folders with tools like Time Machine, SuperDuper, ChronosSync, etc.I hope this helps!
Jul 26th 2008 10:22AM OMG, first my comment wasn't appearing and I thought TUAW lost it, then I rewrite it only to find that it finally appeared so I wound up replying to Rose twice.MobileMe's quirks are affecting TUAW comments! Backup your, uh... comments!
Jul 26th 2008 10:20AM Michael Rose: That's a great idea, I never meant to come off as disagreeing with it. .Mac proved itself to be fairly unreliable in this regard, and this transition to MobileMe isn't helping anything. I think you may be right in that MobileMe just can't be relied on for mission critical business work.Perhaps Apple's slogan should have been "Exchange for the rest of us who aren't running a business because this just can't be trusted yet." Or is that too long to be catchy?
Jul 26th 2008 10:12AM Michael Rose: You know that isn't a bad idea, and I never meant to come off as disagreeing with it. .Mac had intermittent issues like this, and the transition to MobileMe isn't leaving anyone with a better impression of its reliability.Perhaps Apple's slogan should've been "Exchange-ish features for the rest of us who shouldn't be running a business on this service that still needs some serious ironing."Or is that too long to be catchy?
Jul 26th 2008 10:02AM @Taylor: she should have had them backed up. Like I've been saying, this kind of thing happens with lots of other hosting providers, from Gmail to Media Temple and my host (DreamHost) from time to time. It just does.**Technology goes wrong sometimes. It's a fact of life.**Gmail was never able to recover the messages from the accounts that have disappeared, and it's usually the same situation with other hosting providers. I think Gear Live was able to get back some or most of the entries that its host lost, but users typically aren't so lucky. Apple says it can recover a good portion of these messages, but the process is ongoing. At least there's a chance here.Let me also be clear: I'm not being an Apple apologist. Between MobileMe and all the problems in iPhone OS 2.0, I think July 2008 is Apple's worst software release in at least 5 years, if not much longer. This has been an absolute debacle.But the fact still remains that technology goes wrong. Period. People **need** backup habits because things like this happen. They just do, whether it's Apple or someone else.
Jul 26th 2008 9:54AM Speaking of Gmail and lost data: what about the stories of accounts disappearing for absolutely no reason? Hundreds of thousands of messages just gone in a snap, and Google having no way of recovering them? I had the same thing happen to me a long, long time ago when I regularly used Hotmail; my entire account just emptied out one day.This kind of thing happens to everyone. *Every*one. Backup, backup, backup.
Jul 26th 2008 9:52AM While I know this is definitely aggravating and I hope Apple does something for the affected users, I think there's really just a lesson here of "backup, backup, backup." I've lost mail with independent hosting providers, and lots of other people have had similar experiences with services outside of MobileMe.A week or two ago Gear Live, a tech site like TUAW and Engadget, lost a couple day's worth of posts from its main page due to its host moving database servers over a weekend.It's always a terrible thing when web services go down, but the fact of the matter is that it happens. From the best, most expensive providers to all-in-one solutions like MobileMe, stuff goes wrong. You *have* to have a backup plan in place. Period.
Jul 25th 2008 5:31PM Great piece Erica. It's troubling that this SDK situation is being handled so damn poorly. Apple desperately needs some kind of a blog or other communication method to clear train wrecks like this up.
Jul 24th 2008 8:06PM Still not having a single problem with either my account or my wife's. Push email works perfectly, everything else syncs as frequently as I need it. Exchange support built into Snow Leopard will certainly be appreciated, but things are behaving quite well after the few days of instability. Just bought a renewal box too.
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