AOL spent more than $300 million on distributing free sign-up CDs
AOL used to be king of the dial-up hill. At its peak, over 26.7 million households accessed the Internet via AOL, a figure that no American ISP has ever surpassed. That success came at a cost, though: those CDs (and floppy disks!) that arrived in your letterbox, often on a weekly basis, cost AOL over $300 million.The data comes from Quora, a service that is fast becoming the go-to place for juicy, 'insider' information. Someone asked about AOL's distribution costs, and in mere moments, both the CEO-at-the-time, Steve Case, and the former Chief Marketing Officer, Jan Brandt, had chimed in with authoritative responses. Case recalls, that in the hay day of the mid-1990s, AOL was quite content to spend $35 on obtaining a new subscriber. Brandt, responding a little bit later, provided a total cost of "over $300 million," for the distribution of the CDs. She went on to provide a shocking statistic: "At one point, 50% of the CDs produced worldwide had an AOL logo on it." Shocking, but... sadly rather believable.












Comments
9
Subscribe to commentsr3loadedDec 28th 2010 6:30AM
Thanks for all the coffee mug coasters/shiny car dangling thingies AOL! :D
Sebastian AnthonyDec 28th 2010 6:32AM
@r3loaded You know, the irony is... they made awful coasters -- the hole in the middle caused all sorts of issues :P
I sure did put a lot of them in the microwave though...
SnowyDec 28th 2010 6:43AM
i still have the aol 1 for dos floppy, wonder what i could get for that on E-bay! HAHA
SnowyDec 28th 2010 6:46AM
what happened when you put them in the microwave? Never done that before.....
Sebastian AnthonyDec 28th 2010 6:47AM
@Snowy Well... of course I can't condone it, but... watch this:
http://video.google.com/videoplay?docid=3587466534692702285#
The only better thing to put in a microwave is an egg...
sRcDec 28th 2010 8:15AM
@Sebastian Anthony or a grape ;)
SilverWaveDec 28th 2010 8:34AM
God but those thing but a lot of crap on your PC :-)
I don't think anyone tried them twice :-|
KevinDec 28th 2010 6:28PM
I was disappointed when they switched from free floppies to free CDs. Can't tell you how many of their floppies I reformatted and used for saving high school papers onto.
ianmccullyDec 29th 2010 12:00PM
here is aol's problem they have to have a better call centre not one from india that is where it all went wrong imho
thanks
nothing against the indian people though