A small-time Massachusetts paper is instituting a paywall -- for commenters
This one's a bit on the hilarious side, just giving you fair warning.
If you thought Rupert Murdoch was ridiculous with his quest to erect paywalls around his online news empire, you're in for a surprise. The Sun Chronicle, a small-time newspaper in Massachusetts, is instituting a paywall this week that's even more pretentious than the likes of which we've yet seen.
They're making people pay to comment on news stories posted to their website.
Apparently the news staff had become so sick of riling commenters that it killed its comments system completely back in April. After months of mulling over his options, publisher Oreste P. D'Arconte has decided that the best way to enforce rules in comments is to rid them of anonymity. The best way to be sure that users are using their real names? Charge them a one-time payment of $0.99 and make them use a valid credit card, of course!
Now readers in the Attleboro, MA area will need to pay the paper to voice their opinions, and the name on their credit cards will be automatically used for their comment signatures. On top of that, their addresses will be used to state the neighborhoods in which they live, just to be sure that there's no ambiguity (oh, that Fred T. Johnson). The paper goes on to state that anybody getting a little too uppity will be permanently banned from the site.
I understand having mixed feelings for Web commenters, but really... ?
[via The Guardian]












Comments
22
Subscribe to commentsDrennorJul 14th 2010 12:27PM
I think that's a great idea. I don't think a dollar can be counted as a paywall, how much are they going to make, $20? Its more of an anti-anon filter than anything else
LethALJul 14th 2010 12:39PM
I agree with the idea, but for a local business, I don't think it will work.
Metafilter charges $5 to signup, which is a reasonable amount, and they have some of the best discussions on the internet.
Another place with some of the best discussions on the internet is free, anonymous and has the worst discussions on the internet.
Overall, it seems as though the idea works, but I don't think that it will for this newspaper.
BillJul 14th 2010 12:49PM
The comment section on the Attleboro Sun Chronicle was abruptly shut off a few months ago. This was no doubt directly related to comments posted to articles regarding Attleboro Police overtime fraud. Names were named in the comment section. The Sun Chronicle is very brave about naming names and addresses of anyone allegedly committing any infraction big or small. Not in this case of course. They would not name the names of officers or supervisors involved. They deserve the same fame that everyone else is afforded by the Sun Chronicle, no more, no less.
MyriaJul 14th 2010 1:06PM
Small-time is an understatement.
People posting news on a newspaper site? Horrors, shut that comment system down until we can think of some way to make people laugh themselves to death!
What a sad joke.
ManJul 14th 2010 1:23PM
I've had anonymous commenting on my blog for years and I deal with spammers easily, I just delete. My comments are emailed to me and I just hit delete on those that bring up hate or ads or nonsense.
This system seems a bit extreme, I would say just hire some intern to filter the comments according to the papers written policy. You have full control plus you give intern experience to some college kid.
moosetogaJul 14th 2010 1:26PM
I think it's a great idea. The founder of MetaFilter was on NPR recently talking about their $5 one-time fee and how it makes a huge difference in the quality and tone of community discussions. You don't present an argument against what they're doing beyond, "I understand having mixed feelings for Web commenters, but really... ?" Care to finish your thought?
Matthew RogersJul 14th 2010 2:32PM
Actually, I never presented an argument to begin with. But since you seem to need one to make yourself feel better, here's a small one.
Anonymity isn't nearly as important as it used to be for a really good trolling, today people who make rude comments on blogs and news sites tend to be so self-righteous that they are more than willing to post not only their name, but several lines of signature block along with it. They take pride in being rude and outspoken.
You just illustrated how this idea of a commenter's paywall will do absolutely nothing to curb rudeness in commenters.
You've said yourself that you're a supporter of these sorts of things, and yet you sit there and wear your troll mask with pride; do you really think that you would be less of a pompous ass if you were forced to go through a paywall to post your snide remarks? I doubt it.
DrakkenfyreJul 15th 2010 6:15PM
How exactly is he a troll? He had a question about your article when you left off an thought. You left it off on purpose, and he is asking you to finish it.
You know, too many people define troll as "someone who disagrees with me", instead of it's real meaning. I think you just fell into that definition.
moosetogaJul 16th 2010 12:01PM
I'm pretty stunned by your reply, Matthew. I think my criticism of your post is valid - you're badmouthing (one might even say trolling) a small-town newspaper for its comment policy, but (as you yourself admit) you don't offer any kind of argument against it.
For asking you to "finish your thought," you turn around and call me a "pompous ass."
Is blogging your job? Do you consider yourself a professional? If so, do you think you're acting like one?
SlappyJul 14th 2010 3:44PM
@Matthew Rodgers:
WTF is it with the writers on this and the related sites lately?
"But since you seem to need one to make yourself feel better"
The commenter was challenging your piece because it seemed to be comprised of nothing but snark without a valid, logical objection.
It was nothing to do needing to feel better.
And, actually, removing the anonymous troll factor WOULD benefit many sites, DLS included.
So, maybe think about that before you go and insult your readers. The TUAW folks have been pulling enough stunts I've dropped them from my reader, you want to be next? 'Cause last I heard your success was based on page views.
Matthew RogersJul 14th 2010 3:56PM
There's no d in Rogers, Slappy.
And if my being honest offends you, feel free to look elsewhere.
PeterJul 14th 2010 4:30PM
@Slappy - You're right about some of the writers on this site. Sebastian Anthony is also particularly sensitive to any critical comments about his posts.
The issue seems to be that the readers believe this site is a quasi-legitimate news source where the writers would welcome critical readers and be humble when mistakes are pointed out. The writers seem to believe it's just a way to get paid to search the web for goofy stuff and post their own opinions, (nice work if you can get it) and if you don't like it then go away.
If a site is willing to be unnecessarily augmentative with its readers and actively encourage them to leave, I would take them up on it. I know I am.
Sebastian AnthonyJul 14th 2010 4:40PM
When have I been particularly sensitive...?
I welcome trolls of all shapes and sizes! Different points of view are what make life worth living, IMO.
DrakkenfyreJul 15th 2010 6:20PM
Engadget editors are particularly bad about comments. Some have openly trolled themselves in the comments section just because someone disagreed with them or called them out on their open Apple bias. Some have gone so far as cursing at the commenters. And they even threw a fit and disabled comments because they couldn't handle the overwhelmingly negative response to the NON-STOP Apple coverage.
Grant Robinson was also bad about this. Any negativity on one of his articles and he took it as a personal attack. Attacking and belittling the person for even questioning some of his articles.
It's bad when someone writes an articles about trolling, a commenter makes a comment, and the author calls the person a troll simply for asking a question, as what happened here.
SlappyJul 14th 2010 4:24PM
@Matthew Rogers (no 'd'...just assumed there was with you being a douchebag)
What exactly is "honest" about insulting a reader while misrepresenting their intentions?
You want honesty? Fine:
You are a hack.
Your original article was a pile of snark.
The level of "journalism" of this site has reached Fox News levels of wretchedness.
You, and your site, have lost a reader.
Matthew RogersJul 14th 2010 4:43PM
I'm now wondering if anybody else is seeing the irony in these commenters getting upset and combative because I said that a website shouldn't be charging commenters money and forcing them to use their real names and addresses because commenters at that site had been deemed upset and combative.
Slappy, Peter, and Moosetoga are all examples of the sort of commenters that the Sun Chronicle doesn't want on their site, and yet I'm the one being called a hack.
DarakJul 14th 2010 6:10PM
@ MR
I'd just like to say that having read these, the original comment (moosetoga) was fairly mild and simply pointed out that the article was written in a criticizing manner, but without any arguments made for why it was being critical. Your reply then raised the hostility level by several notches, attacking the poster directly for being "rude" and a "pompous ass" when all he did was ask you to explain your point of view in a way that the article lacked (as you yourself agreed in your first line).
thi.test.junkJul 14th 2010 6:12PM
Longtime reader and lurker here, and I just feel compelled to say something here.
moosetoga said this:
"I think it's a great idea. The founder of MetaFilter was on NPR recently talking about their $5 one-time fee and how it makes a huge difference in the quality and tone of community discussions. You don't present an argument against what they're doing beyond, "I understand having mixed feelings for Web commenters, but really... ?" Care to finish your thought?"
At what point was he trolling? Did he lambaste you on anything? He simply felt you didn't present an adequate argument and felt it was incomplete. He didn't use a single offensive word, nor did he phrase anything in such a way as to equate an attack. How did you interpret all of that as an attack? And then subsequently attack everyone else after that for pointing out that you were a "douche" for being so hyper-sensitive?
While I enjoy the occasional article here on DLS, I've always found it severely lacking in user comments to drive discussion and whatnot. And from the way some of the DLS authors react to user comments that don't even troll (such as how you reacted here), I can see why very few people bother commenting here.
Perhaps DLS should charge some its more "hack"-ish writers to post here to discourage such "douche"-y behaviors?
TheOneAndOnlyJHJul 14th 2010 6:17PM
I'm not trying to fuel any flames here, but what bothers some people here is the way you reply to some comments. For example, your opening statement conveys a harsh, belittling tone on top of its defensive nature. "...since you seem to need one to make yourself feel better." indirectly insults the previous commenter, which will serve only to invalidate any defense you may present regardless of its validity.
Had you instead stated:
'Actually, I never presented an argument to begin with. But if you're interested, here's a small one.'
it would have been received more readily as it conveys respect to your reader.
Later in your same comment, you then said "You just illustrated how this idea of a commenter's paywall will do absolutely nothing to curb rudeness in commenters" yet Moosetoga said nothing rude at all. In fact, he calmly worded his stance and asked you for more of your opinions in a courteous, layman phrasing.
You also referred to his nickname Moosetoga as a 'troll mask' and called him "snide" and a "pompous ass." Again you insulted Moosetoga when I found his comment was neither snide nor pompous, much less deserving of being called an ass.
Replies such as these are overly defensive and unnecessarily insulting to DLS readers. If you'll notice, none of the comments were rude nor insulting until you posted your reply to Moosetoga. Slappy and Peter do have some valid opinions. Sure they could have been more diplomatic in their responses, but they were honest about how they felt. I agree, you made some good points in your reply to Moosetoga, but had they been worded in a friendlier tone the following comments would have been nicer. Though you may have felt personally attacked, I feel Moosetoga was the one wronged in this situation; he just wanted to know what you think.
Remember, commenters don't need your respect, but you need theirs if you don't want to lose readership. Trolls will be trolls no matter what you say, but to some people what you say matters.
*******************************************************************************
In regards to the story, I applaud the use of a credit card to authenticate a commenting account, as anyone can make multiple Gmail accounts. I believe it would be better if people were allowed to choose a permanent username though, more like DLS or Engadget. The use of the credit cards will be helpful in banning blatant trolls permanently though. That is a comment system I would love to see implemented, even here or on Engadget, as it would clean up the comment section trementously.
TheOneAndOnlyJHJul 14th 2010 6:21PM
Heh... I guess I took a while writing that. In the time it took me to write my miniature thesis two others beat me to the punch!