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Fancy Hands tries to let you delegate simple tasks to other humans

Fancy Hands

Here's an interesting business model: Pay $30/month, and get 15 "tasks" that you can delegate to real, live, human beings who will do them for you. That's what Fancy Hands offers, and ReadWriteWeb seems quite pleased with the service. As you can see in the screenshot above, the tasks can be quite complex. The Fancy Hands site claims that you can send tasks such as:
  • "Send a car to my house tomorrow to take me to JFK"
  • "Reservations for four at Momofuku at 7pm tonight"
  • "Send me all the product reviews for [competitor] product from the last 3 months"
  • "I just moved. Schedule times for cable and phone companies to come out."
It certainly sounds awesome, and the site itself seems visually polished (which makes me want to trust it). In practice, such complex tasks may take some skill to perform. $30 for 15 tasks works out to $2 per task -- that is not a lot of money. Add that to the fact that no "hiring" link is visible on the site, and some interesting questions arise. Who are the people doing these tasks? How much are they actually getting paid, and what skills do they have? This is one big "hole" that I just couldn't figure out. I am all for delegating tasks; I just don't want to feel as if I am exploiting anyone.

Amazon's Mechanical Turk service offers a similar service, but it is very clear on the employees front, with a large "MAKE MONEY" link right on the front page. So... what do you think? Where does Fancy Hands get the employees, and who are they?

Tags: agents, delegation, mechanical turk, MechanicalTurk

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