Microsoft's new Twitter account offers quick, brief Windows 7 tech support

Windows 7 wasn't the only thing Microsoft launched last week. The company also introduced a new Twitter account, called @MicrosoftHelps, that offers customer support for Windows 7 users.

Basically, if you have a problem with Windows 7, a question about features, driver support or pretty much anything else, you can just direct it at @MicrosoftHelps, and it looks like there's actually a decent chance of getting a response. Of course, you could also try contacting Microsoft Support via email or phone. But I have to admit, I kind of like the idea of forcing tech support people to provide answers in 140 characters or less... even if a fair number of the messages posted in the company's Twitter feed include links to other web pages.

Oh yeah, and since there's no good way to charge for tech support over Twitter at this point, @MicrosoftHelps is available as a free public service for now.

[via MakeUseOf]