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Live Search, where people search for better search options

There's a piece over at The Guardian today about the most searched for terms on Microsoft's Live Search. The top two: Google and Yahoo. They, combined with Google.com and Yahoo.com, account for 2.7% of all searches performed on Live.

The numbers would probably be much different if Live Search was considered a decent search engine. Right now, not so much. People would rather use Live to search for a better place to search than to perform their actual queries.

Does the same thing happen on Google? Not quite. Yahoo appears at #20 on Trends, and it's the only search engine in the top 100 results.

Apart from the fact that Live isn't the first name people think of when it comes to search, I'm willing to bet that a large volume of the searches are coming from Windows users who don't know where to type web addresses in Internet Explorer.

The support call usually goes something like this:

"Do you see the big white bar at the top of your Internet Explorer window?"

"Yes."

"Type Google.com in there, and press your enter key."

"I did that. All it does is show me this Live Search thing with a bunch of writing under it."

"No, type in the wide bar. The not-wide bar is for searching."

"I did. I must have a virus, it just keeps showing me this Live Search thing."

No, that's not a virus. It's just a search engine you never knew about even though you were looking right at it.

Tags: fail, google, live-search, yahoo

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