Google relaunches GrandCentral as Google Voice
Nearly two years after acquiring "one telephone for life" service GrandCentral, Google is finally preparing to relaunch the service with new features. GrandCentral has been in private beta for the last two years. Over the next few days Google will be prompting existing beta users to upgrade to Google Voice before rolling out the service to new users in a few weeks.
GrandCentral lets you set up a single phone number that you can give out to anyone. When they call that number, it will ring any phone number you've linked to the account. So you can print a single number on your business card, and people will be able to reach you on your home, work, and cellphones. The service also lets you record phone calls, screen calls, create rules for calls coming from specific numbers, and receive email notifications of voicemail messages.
Google Voice has all those features, plus a few new ones, like the ability to make free calls to US numbers and cheap calls to other numbers, make conference calls, and send, receive, store, and search SMS messages.
You'll also get transcripts of all your voicemail messages. That alone is pretty cool. Google will use an automated method to convert speech to text - a service other companies are charging for. Why? My guess is because Google wants to monetize GrandCentral the same way it has Gmail: With contextually relevant ads that will show up in your sidebar. And in order to determine what ads are relevant, Google needs to translate speech to text.
The company admits that the automated transcripts won't be perfect. But the company has been fine tuning its speech recognition software for the last year or two with the Goog-411 service.
You can find a more complete list of Google Voice features at the Google Voice homepage.
GrandCentral lets you set up a single phone number that you can give out to anyone. When they call that number, it will ring any phone number you've linked to the account. So you can print a single number on your business card, and people will be able to reach you on your home, work, and cellphones. The service also lets you record phone calls, screen calls, create rules for calls coming from specific numbers, and receive email notifications of voicemail messages.
Google Voice has all those features, plus a few new ones, like the ability to make free calls to US numbers and cheap calls to other numbers, make conference calls, and send, receive, store, and search SMS messages.
You'll also get transcripts of all your voicemail messages. That alone is pretty cool. Google will use an automated method to convert speech to text - a service other companies are charging for. Why? My guess is because Google wants to monetize GrandCentral the same way it has Gmail: With contextually relevant ads that will show up in your sidebar. And in order to determine what ads are relevant, Google needs to translate speech to text.
The company admits that the automated transcripts won't be perfect. But the company has been fine tuning its speech recognition software for the last year or two with the Goog-411 service.
You can find a more complete list of Google Voice features at the Google Voice homepage.













Comments
11
Subscribe to commentsaMar 12th 2009 10:25AM
wait, so it's like Skype but free? free phone calls? is that a pig flying?
boardtcMar 12th 2009 10:45AM
When I try and login I get an 'invalid request' message.
funkatronicMar 12th 2009 1:27PM
Probably not ready for public consumption yet; I can't log in either.
ZackMar 12th 2009 1:27PM
Now we see why Google stopped the 3rd-party iPhone apps from using its SMS-email feature to send free text messages a few days ago.
JohnMar 12th 2009 1:27PM
I can't login either...
KenMar 12th 2009 1:32PM
Is it a coincidence that this announcement comes on the heals of Google's patent settlement with Klausner?
As a GrandCentral and Android user, I'm extremely excited about the possibilities.
Can't stop pinging the GC Inbox!
KyokoMar 12th 2009 1:52PM
saw it on my inbox, like an invite.
click and (cmiiw) merge your GC email with your google account, and you will be thrown straight to the main google voice inbox.
all my previous contacts from GC gone, and not merged automatically to my google contacts.
SMS to indonesia works, but when my friend from indonesia replies (Which I'm still a bit clueless), either get forwarded to my cellphone or i didn't get my friend's reply to the google sms box.
so far so good.
some complains, the option "play number not in service" is nowhere to be found, and also international rates to call indonesia is more expensive compared to skype.
I can see very soon it can be merged with google talk, similar to skype.
KyokoMar 12th 2009 1:52PM
by the way, "inbox" meaning: go to your grandcentral console, click on the "inbox" tab, and you'll see it there.
(first I thought inbox, meaning my email's inbox)
ChiliPeprMar 12th 2009 5:11PM
Kyoko:
Yikes - no "play number not in service" option? That option is invaluable. Nowhere to be found?
ChiliPeprMar 13th 2009 6:07AM
Found it:
http://www.youtube.com/watch?v=AEIf_Ndwzcg
AlokMar 13th 2009 10:43AM
Yeah, have been wanting Google to cast its magic over Grandcentral. Overall I am happy with the result, read a complete review of Google Voice at http://truvoip.blogspot.com/2009/03/welcome-google-voice-goodbye.html