New Digsby installer loaded with bloat and adverts

First off, you don't even download the actual installer from Digsby.com anymore - it's a downloader application. While I'm not a fan of downloaders in general, this one in particular got me all riled up.
Apart from half a dozen crapware install offers, the final screen before anything actually happened asked to change my homepage and switch my default search provider to Yahoo. I'm all for supporting an app, but this was more than I'm willing to tolerate from an installer.
Are you kidding me? Digsby, tell me you're kidding. Looks like it's time for me to give Pidgin another try.
Update: interesting new comment from user Aaron.
If you think this is bad, you should check out their new 'help digsby do research' option that's buried in their menu structure and ENABLED BY DEFAULT. This allows your computer to join a computational botnet that does commercial work that the Digsby team gets paid for (think folding@home for money). Notice your laptop fan whirring away unexpectedly? You're probably doing protein analysis for some drug company. Totally shady. I'm dropping Digsby like a hot potato, I've lost all trust in the developers if they somehow think this is 'okay'.
What about you? Are you willing to put up with skipping over the crapware so that you can still install the latest version of Digsby? Sound off!












Comments
64
Subscribe to commentsMikeNov 25th 2008 10:26AM
Oh and btw, its not TRICKING the user if they clearly give you the option to decline the installation. If thats tricking to you then you belong on the short bus.
And ya, i've installed it last week when it first came out. I was surprised, but thankfully I have an IQ higher than a 1st graders and I figured out how to decline the extra installs.
Nic MoonNov 25th 2008 11:18AM
@Petey:
Why should I have to put up with it. I can just as easily use Pidgin, which in my opinion is better anyways. Digsby has stopped me from using it.
JeremyNov 25th 2008 12:54PM
At least with Digsby I was able to avoid the junk, but the new foxit 3.0 is pretty confusing in the way it offers the junk. I installed a toolbar even though I thought I had unchecked everything.
LizNov 25th 2008 1:16PM
Ugh...installers that have ANY advertising at ALL, or that try to install ANYTHING other than the app I'm trying to install, massively piss me off, and make me lose a huge amount of respect for their creators. Nine times out of ten I'll find a different app to install. Such a blatant, mindless attempt at shoving crap I didn't ask for down my throat is an inexcusable offense, as far as I'm concerned.
*stews*
BlogglivNov 25th 2008 2:59PM
I found it worth while to skip to the end and install the actuall program. But I didn't find the crap in the middle amusing at all. Do they actually make that much money for it to be worth it?
Robert HNov 25th 2008 3:26PM
I have no problem with this at all. The optional software install part is very clear and quick to skip past. And once you have Digsby installed, it can update automatically when you log in. So, after using Digsby for many many months, I would have only had to skip past the optional parts of the install once. I would say that's a 30 seconds well spent.
I also noticed that the actual content of this blog post takes up well under 50% of the screen real estate of the page. Just a dash of hypocrisy there, no? :)
Lee MathewsNov 25th 2008 3:28PM
Nice catch, Robert. I can't take credit/blame for our CSS, unfortunately, only the skewed opinion in my post. ;-)
Robert HNov 25th 2008 3:38PM
Fair enough :) I would suggest possibly adding an "Opinion" tag that can be applied to posts. I know it's a blog, which sometimes implies opinion, but people do rely on DS to provide a lot of facts and tips on new software and sometimes the posts come off more like "This is bad" instead of "I think this is bad".
On the other hand, leaving it as is *does* get people involved in the article and sharing their colorful opinions. Guess you could go either way on that :) Keep up the interesting work!
ryzza007Nov 25th 2008 3:50PM
Well I still have a Digsby installer from 3 Nov 08 so I'll just stick with that then I guess.
RahabibNov 25th 2008 4:17PM
the problem with crapware is that when I want someone else to download the program that is computer challenged - they end up getting the crapware because they dont know otherwise.
Besides, Digsby isnt any better than most other multi-IM clients. Its still Pidgin for me until someone gets IRC and XFire without plugins.
BrianNov 25th 2008 11:04PM
I'd like to comment that all are completely optional. The registry edit to track you on their site however, is bogus. The whole downloader seems fishy and unnecessary, especially for something like a chat client. Having ads during the installing process does not bother me so long as I can decline; as mentioned before, there are ads all over downloadsquad as well, and you are not forced to click them to read any articles. However, I will concede that the "no" option is disguised as a "decline" button. In most people's experiences, hitting "decline" will result in the end of installation; ergo, it's misleading. I think the whole installer is a bit shady. Ditch it in the next version in favour of a one-time download installer as previously used, and put ads in that with a conspicuous "No" button. Even better if there was a "No, I do not want to install ANYTHING but Digsby" button that skipped the rest of the offers as well. But that's wishful thinking.
HaydenNov 26th 2008 9:35AM
I do like Digsby, but when i tried to install it on a new computer today, I got all the same offers. Do you know where i can get the actual program installer without having to use this manager, or where the manager actually places the .exe after it downloads it?
SteigerwaldNov 27th 2008 12:38AM
Check your tips email once and a while, I sent this tip in about a week or two ago. Heh.
whiztechDec 1st 2008 6:40AM
Here the link to digsby offline installer..
http://update.digsby.com/install/digsby_setup.exe
adewiltJan 3rd 2009 8:44AM
Thanks for the offline installer, this one seems to be working just like old times, no adware, spyware or whatever, just the rich IM client. Thanks!
I needed to reinstall the app on a new laptop, and was indeed shocked by all the crap that came along. And when you decline all the crap, the app actually isn't being installed...
PhoenixP3KDec 1st 2008 7:26PM
It does feel like a pain to skip, and you have to be careful not to install anything unwillingly. However, this method is still better than having paid software, or ones that have advertising embedded in them (see Windows Live Messenger).
DavidDec 5th 2008 2:05AM
I became aware of Digsby from Lifehacker's list of apps that people were most thankful for. Intrigued, I immediately attempted to download and install the software, but for reasons unknown (at the time), I was unable to download the installer through the corporate firewall. Once I got home, I was able to download the software that allowed me to download the ..... uhhhh ... first clue that something wasn't going well. So I finally get the exe and started the install, agree to the terms of use, then got no fewer than 5 "offers" ranging from the benign (yahoo toolbar) to the truly dubious (freeze.com). While I have the knowledge to not click on everything that pops up in my face, many people who may not have this experience may not know of the perils of clicking on these "offers". I DO appreciate that the installer clearly allows you to opt out. But, the presence alone of these known crapware apps sheds a considerable shadow on the integrity of the software for me. If you want your "free" software with these "offers", go ahead and roll the dice. Me - I'm sticking w/ Pidgen.
For the Digsby rep who posted - thanks for your input and PLEASE reconsider this experiment.
AaronDec 8th 2008 1:04PM
If you think this is bad, you should check out their new 'help digsby do research' option that's buried in their menu structure and ENABLED BY DEFAULT. This allows your computer to join a computational botnet that does commercial work that the digsby team gets paid for (think folding@home for money). Notice your laptop fan whirring away unexpectedly? You're probably doing protein analysis for some drug company. Totally shady. I'm dropping Digsby like a hot potato, I've lost all trust in the developers if they somehow think this is 'okay'.
LuisDec 30th 2008 7:08PM
I use filehippo to get the most up to date versions of applications.
I first tried Digsby a while back, and didn't like it much in comparison to pidgin. The installer then was around 14mb.
I saw a post on lifehacker which had a link to a very nice Digsby theme that made me decide to give the newer version a try. The installer was much smaller.
After realizing all the "crap" that came with the install, I gave myself 2 options.
1) Use the most up to date version of Pidgin (which freezes when quitting with the version 2.5.3)
2) Download the installer for build 37 which is the last installer without the "crap" and let it update from there.
What pissed me off after reading this article is the research option enabled by default. Nowhere was there notification of this option without looking for it yourself. Thanks to this post, I have now disabled that feature which can be found under "Help"
I will use it for now, or at least until the pidgin bug is fixed. It's not a bad client, I just dislike their approach to make a few bucks.
PizzamanJan 10th 2009 12:12PM
I agree with this blog, Digsby has become crapware. I wouldn't be complaining about it, but because of this new bullshit installer I can't even install the software I want so I am going to complain. I unclick all of the adware it tries to install, and when i get to installing digsby it says failed to download file. Firewall was off and everything yet the program wouldn't download. I wouldn't really mind if the ads were for Yahoo and whatnot but there are also ads for Freeze.com which is a 100% ad-ware site. I wonder who the stupid fuck over at Digsby was that wanted to use that new installer. You can put all those ads in a normal installer.