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eBay eliminates negative feedback from sellers

Negative Feedback

As expected, eBay has banned sellers from leaving negative or neutral feedback. Earlier this ear the auction site announced plans to change its feedback policy in order to discourage sellers from leaving negative feedback in retribution for negative comments from buyers.

On the one hand, this seems like a reasonable measure to prevent sellers from abusing the feedback system. On the other hand, there really are bad buyers out there. Some people bid on auctions and then back out either because they misread the item descriptions or never had any intention of paying in the first place. And while sellers can request a refund for transaction fees from eBay, they then have to either offer the item to another bidder for a lower price or re-list the item.

It would probably make a lot more sense for eBay to allow sellers to leave negative feedback -- but only before buyers leave feedback. That way there's no way to leave a nasty comment in response to negative feedback. Or perhaps eBay could allow negative feedback only after a reasonable period of time has passed, like 14 days or a month. That way buyers and sellers should have plenty of time to resolve their differences before leaving feedback.

[via Wired]


Tags: auctions, ebay, feedback

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