Reader Comments (Page 1 of 1)

RocketboyApr 16th 2008 6:09PM

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"That's pretty hefty, no doubt, but is it hefty enough to cut off a customer's service without doing more than calling the number on file (which in Dave's case, was an old cell phone that was no longer in service)?"

Looks like it's Dave's fault for not making sure his information was up to date. What did you expect them to do, send a candygram?

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ICWienerApr 16th 2008 6:17PM

Neutral

Rocketboy - They could have sent a letter to the same place they mail the bills.

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