GrandCentral: What happens when your phone company is in beta?
But GrandCentral is still in beta. And while we've grown used to Google's beta products being more stable than many companies' final release products, we probably shouldn't be surprised when a beta product goes down. And this morning, a lot of people were probably worried about missing phone calls because of the outage.
The service was restored by noon, Pacific time. But the fact that a "power issue" at a single facility could knock out GrandCentral phone service across the country is going to make us think twice before giving out our GrandCentral phone number from now on. Hopefully one of the things Google will do before taking the beta label off of GrandCentral is build some redundancy into the system to avoid this sort of problem in the future.