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eBay to eliminate negative feedback from sellers

eBay negative feedback
Have you ever bought something on eBay only to have a problem with the transaction? Maybe the seller never shipped the item, or didn't respond to your questions. Maybe it was damaged and the seller wouldn't let you return it. Or maybe the item arrived late or wasn't as described.

The first thing many of us would do is leave negative feedback for the seller. But sometimes we stop to think twice before doing that. Because if we leave negative feedback, the seller might retaliate by leaving negative feedback for us. And then when we go to sell something we might find it hard to get a fair price because we have a mark or two against us.

eBay is aware of this problem, and is proposing a pretty extreme solution: prevent sellers from leaving negative feedback for buyers. The BBC reports that starting in May, sellers will no longer have the ability to leave negative feedback. Of course, sellers aren't particularly happy with the proposed change, saying it removes a tool for dealing with problem customers who refuse to pay or make trouble in other ways.

But honestly, the feedback system is really much more useful for buyers trying to find trustworthy sellers than vice versa. For the most part, if someone wins an auction, the system is set up so that you have to sell the item to them. So there's never been much reason for eBay to allow sellers to rate buyers anyway.

Tags: auctions, eBay, feedback

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