Reader Comments (Page 1 of 1)

(Unverified)Dec 20th 2007 1:29PM

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Um, I hate to sound like an idiot, but what does this do?

You went an entire blog bost throwing schnazzy words like, "AJAX OMG!" at us and never told us what it does.

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ICWienerDec 27th 2007 7:22PM

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CRM - Customer Relationship Management

It helps you monitor your customer contacts, leads, promotional mailings, appointments, sales calls, and many other sales/customer service functions.

SugarCRM is a great piece of software. It has a bit of a learning curve, but it's VERY powerful and there is a completely free open source version.

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