Reader Comments (Page 1 of 1)

(Unverified)Oct 3rd 2007 9:52PM

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Here's the deal:

1. Online customer service seems to always begin with an automated and usually entirely unrelated response. It's not always easy to get a human to answer - just like on the phone.

2. Didn't you just say the TOLL-FREE number is being removed? No offense, but I sure hope people still know how to open up the phone book and find the number of the store before calling.

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