Wikis tend to appeal to the younger, hipper crowd.
So what're they doing in the enterprise? Big business isn't exactly known to be agile and all social like that.
InternetNews has an in-depth look at BizWiki, which
bills itself as just that— a wiki for your huge business. I'm sure they'll do small too, but the concept of a
wiki in very large organizations is a pertinent one. The
Social Software
Weblog picks up the discussion, noting wikis are best served lightly, in focused groups within an enterprise, not
necessarily across it. Even
Customer Vision, makers of BizWiki will cop to
that.
Tags: bizwiki, commercial, enterprise, internet news, InternetNews, social software weblog, SocialSoftwareWeblog
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Comments
2
Subscribe to commentsMarshall KirkpatrickApr 28th 2006 12:40AM
Actually I was just quoting the InternetNews write up when I wrote on Social Software that wikis work best for small groups. Ross Mayfield from SocialText stopped by and pointed to some good resources indicating just the opposite. I don't know wether wikis are generally good for general or niche use, I just know it can be hard to get people to keep using the darned things. Check out this wiki, though: http://neveragaininternational.org/wiki/ It's great.
Hal RottenbergApr 29th 2006 10:21PM
At my company (Fortune 10) we have a CMS that has a publishing workflow that is so tightly regulated and over-complicated that well...I don't actually know how to add documents. And its in my job description. Reading isn't too bad (Livelink engine).
But I came to the conclusion that the tool just discourages people from writing documentation, which is a very bad thing. A wiki would be an obvious knee-jerk fix. I don't know however if the total lack of enforced structure would work in many corporate environments. But the lowered barrier to entry would sure help. Well who knows, maybe the people who today manage the workflow of Livelink and our change management process would instead be lurking 'Recent Changes'...