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Reader Comments (Page 1 of 1)
(Unverified)Mar 6th 2008 5:28PM
I have just had 2 day of back and forth between Comcast and Vonage. It started on Monday the 3rd, when I stopped receiving e-mails forwarded to Comcast from my voice mail on my Vonage account. I attempted to update my Vonage settings, just in case something had inadvertently changed. I did not receive any confirmation from Vonage regarding the changes to my Comcast account. I subsequently called Vonage customer service. I confirmed the Comcast e-mail address with their representative, who in turn attempted to send an e-mail, which was also not received. I then asked to have the e-mail sent to an address through another service provider. I received it immediately. I have since added a second e-mail forwarding address to my Vonage account through Hotmail. I have received all of the messages from Vonage through this account and still not any through Comcast. Comcast has denied blocking the Vonage e-mails, and can not explain the discrepancy.