Schwab tells Quicken users to change passwords

Rafe Needleman got this crazy email from Charles Schwab (the brokerage firm) indicating that he'd have to change his Quicken password to his Schwab password in order to keep getting Schwab data on Quicken. Read that again. An online service is requiring an end user to change their desktop app's password to match their online info, just to keep getting data. Wow. You think people were a little miffed by that Yahoo/Flickr login issue? C'mon people, this is ridiculous. Who thought this would be a good idea, really? The kicker is that Schwab tech support explained to a justly concerned Rafe that all this was for his "convenience." Yes, well, weak password like "doggy" and "kitty" are more convenient than safer passwords. And it would sure save you a lot of time in the morning if you left the keys in your car too. All ideas I have no doubt Schwab would heartily endorse.

 

Tags: commercial, password, quicken, rafe, schwab